Clean, comfortable place to stay. Staff is friendly and helpful. Hotel is clean and seems to be recently updated. Rooms are good size and have everything you need to a wonderful stay. Pool area looked wonderful but we did not have a chance to swim. Breakfast is wonderful. They offer a large choice of breakfast items and even have a pancake machine.
Checking in was smooth. Great staff.
Older but well cared-for, clean hotel. Pleasant staff. Great proximity to Ball State. Overall great value. Would definitely stay here again!
The only reason we picked that hotel was for the hot tub, and pool. We got in the jot tub, it smelled like mildew and old dirty socks. It was very cold, the pool was extremely cold. There were kids jumping in and out of the hot tub and pool screaming loudly. Apparently there was 2 birthday parties going on the time we reserved our stay. It was a nightmare. So we got out, went to our rooms to change and relax. So we tried again the next night and we were excited that there weren't any kids, so we decided to try the hot tub one more time, it was still freezing. I went and the guy to turn it up he said he had to drain it due to the kids there at the birthday party, and it would not be hot until the next day. Well we were leaving that morning. I was very unsatisfied. I also had ask the housekeeper for a few extra towels and she was not polite. She acted like she had to go out of her way to get them. They only nice I can say Hood about the hotel is that the front desk workers were very polite. Would I recommend staying there not at all.
Jared and the rest of the staff are wonderful. They are kind and extremely helpful. Our group definitely feels welcome and at home every year when we stay for Ball State Homecoming. We will never change hotels. I only wish the price hadn't gone up this year.
The only thing that needs attention, is the jets on the hot tub and the temperature(needs to be warmer).
Room is very clean, space to move around . You don't feel cramped.
Will definitely come here again .
Best Western Muncie is a US Lodging based in Muncie, Indiana. Best Western Muncie is located at 3011 W Bethel Ave, Muncie, IN 47304, USA.
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