Tonight I went to Kay jewelers with the intention of buying something blue for my daughters wedding tomorrow plus 6 necklace and earring sets for the bridesmaids. There was 2 people working, the manager of the store Bonnie and a girl named Julianne. They was both waiting on someone when I came in. When the manager was finished with the person she was with she disappeared to the back. More customers come in. She comes out and waits on someone else. They look right at me and say I'll be right with you. The other girl finished and waits on some else who entered. Needless to say...I left and the clerks at Zales was more than thrilled to take my couple thousand dollars I gladly spent there. I hope the Zales clerk gets a good commission. I will forbid my husband from buying my holiday gifts at Kay's like he does a few times a year. Kay's has terrible service. To bad I had to give them one star.
Got her engagement ring here and the staff is wonderful! About to go back in to purchase bands today!
Its safe to say that I would never recommend them for anything.......definitely not purchases or cleaning especially if it's not their ring..... already have an appointment with Jared
Not overly pushy, but still overpricing their pearl and gold pieces.
A sales associate immediately started checking it for loose diamonds and somehow she found 6 that she claimed were loose. Mind you, I just go the ring from Jared's 3 weeks ago and I'm pretty sure Jared's quality is better. She then asked me if I had purchased the ring from them. We answered honestly and told her no. She then refused to clean it claiming there were too many loose diamonds.
My fiance and I were just walking around Muncie mall to do some light shopping. As we passed Kays, I decided I wanted my engagement ring cleaned. Even though we did not get the ring from there, we were willing to pay for the service.
Kay Jewelers is a US Jewelry Store based in Muncie, Indiana. Kay Jewelers is located at 3501 N Granville Ave Unit K03D, Muncie, IN 47303, USA.
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