I always have amazing service here, especially from Dave! He is so nice and very considerate when it comes to making sure my pita is vegan.
In the past three months I have visited Pita Pit many times, and 6, yes s-i-x, of these times they have closed anywhere between one hour and 15 minutes early. The reason this is an issue is that after the second time this occurred, I always have made sure to call the restaurant in advance to ask if they are closing early due to staffing issues. Unfortunately, every time I have called prior to making my way to Pita Pit (usually between 10pm and 11:30pm), I have never once had the phone picked up for my call. Maybe this is coincidence, but it is disheartening. I live nearly 1.5 miles away from Pita Pit. I have walked in sun, rain, and horrid storms to get to Pita Pit over a mile for my food.
I absolutely love Pita Pit, their food, and generally their day staff. However, last night was the final straw that led me to this review.
Last night, I arrived at 11:40pm and noticed the door was not opening (I've had trouble opening the door before, and wasn't sure if it was locked). A single female was working inside near the vegetable trays, I knocked on the door, pointed to the graphic on the window that says "Sundays - XX:XX - 12:00AM" and asked "Are you open?" She literally stood there, mouth agape, and stared me down, completely immobile. I asked a few more times, not sure if she was "spacing out" or something; she continued to stare me down for a solid 30 seconds, I am not kidding or exaggerating in any way. Not only was it blatantly disrespectful, it shows complete disregard for customers that I find appalling. To whomever was working the night of 10/8/17, you lack complete regard for customer service. Out of the 6 times I have arrived to a closed Pita Pit, this employee has been present somewhere between 2-3 times, and each time she either stares me down when I ask "Are you open?" or she pretends to ignore me.
Great pitas; the bathrooms could use some attention, and the staff could be friendlier.
If it was closing time, I'd understand ignoring customers knocking on the door. However, when it's 11:15PM, or 11:45PM, and I'm just trying to get a pita at night, it's completely unwarranted. To the owner, who has kindly replied to many of these reviewers' posts, please sort your nightstaff out. It's disgusting.
Incredible. Great taste. Awesome!
Always takes about an 1 and a half for delivery but the pitas are good.
Pita Pit is a US Meal Takeaway based in Muncie, Indiana. Pita Pit is located at 509 N Martin St, Muncie, IN 47303, USA.
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