I picked up my clothes and went into the bathroom to change from gown to my street clothes.
After mammogram, I was asked to remove my clothes from dressing room, and was schlepping them around from room to room. This was unthinkable, as I was moved three times.
I was having pain in left breast. After the mammogram I was having ultrasound. I was a bit anxious.
After the ultrasound, I was expecting the radiologist to come and talk to me. That did not happen. It did not appear to be a busy day; nevertheless, I have always had the radiologist talk to me after ultrasound, and to reassure me everything was fine. The technician handed me paperwork and I left.
P.S. The office staff was very professional and should be complimented on their handling of patients. I did appreciate their courtesy and helpfulness! Maybe send them a pizza and let them know! The one star is for them!
Actually, the technicians were good too. It appeared there were being directed to move me around a lot. Repeat, move room, repeat, move room.
Thank you.
I was not impressed with this facility. I have had many mammograms, and this was the worst. Customer service was not their priority. I could not find an email address, nor did I receive a survey questionnaire. I will send this copy to the Administration of hospital. Perhaps they can implement a new policy to improve the way patients are processed. And the radiologist could be available to talk to patient and answer any questions. That would be a appreciated. And leave my clothes in dressing room, until I'm okayed to go home!
Indiana University Health Ball Memorial Breast Center is a US Hospital based in Muncie, Indiana. Indiana University Health Ball Memorial Breast Center is located at 2598 W White River Blvd, Muncie, IN 47303, USA.
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