Although the salon appeared great and professional, my stylist didn't do what I asked her to do. I had to come back for more color a week later and she charged me 60% less than the first goaround even though she used the same amount of product both times. I also felt as if she was rushed. I'm not saying all of the stylists are this way. I just had a bad experience with mine. I'd hope that with the quality of this salon, each and every stylist would be just as good but i did not find this to be accurate.
Most places that you get your haircut, you just go in and ask for a haircut and they do whatever they want. This place actually looks at your hair before hand and finds a cut that suits your face And your lifestyle and they work with you in the coloring department and everything else and make you look your best, since discovering this location I cannot say enough good things about it. This is what having a haircut, getting your hair dyed, and customer service should be like
Courtney does a great job on my hair. She is a master at hair color. Thad does an awesome job doing my nails.
Love coming in and getting pampered by Ann.
Never had a bad experience with the salon but made an appt to get my nails done there for the first time and I thought my appt was at 3:30 but it was at 3:15, I get there at 3:25 and tell the girl at the front desk I'm there to get my nails done and she tells me to have a seat... so I did and waited thinking that it's taking him a long time and about 20 min later the SAME front desk girl comes over to me and ask AGAIN what I'm there for... ummm...my nails and she goes, your appt was at 3:15 he didn't think you were coming so he left... would you like to reschedule?? ARE YOU SERIOUS!
My fault that I mistakenly confused my appt for 3:30 and arriving at 3:25 just to be told to have a seat for 20 min then come over and tell me he left!!!!!
Parlour is a US Hair Care Studio based in Muncie, Indiana. Parlour is located at 2808 W Jackson St, Muncie, IN 47304, USA.
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