Shopped there multiple times. Never had a bad experience. Had a few hats stitched. Turned out great.
I had the same experience as the previous reviewer. The staff here is beyond awful - on their cellphones, won't help customers. The man in line before me was about to make a $200 purchase but walked out. So did I.
Great job and price on hat. Staff terrible. One was on cell phone, one at counter didn't look up to acknowledge I was standing there. I should add only customer in store. The one that waited on me was a waste of our time. When grandson tried on hat I questioned the fit and he just shrugged. If he hadn't wanted hat so bad would have walked out. Then suppose to call when hat done. Never did so we checked on hat they are standing there talking and again ignored. I have paid for a lot of hats from there for my sons and grandsons. They will not receive another dime of my money.
Lids is a US Clothing Store based in Muncie, Indiana. Lids is located at 3501 N Granville Ave, Muncie, IN 47303, USA.
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